Social Distancing and Business Growth

Even while COVID-19 continues to impact our daily lives, the housing market marches on. With various state restrictions in place to maintain social distancing, it might be difficult to reach your clients as you once used to.

CHECK OUT OUR RESOURCES AND TOOLS:

  • Our Buyer/Seller Guides are available online. You can use them in a presentation, or you can send them directly to your client to help with any questions about the process.
  • A login with our Marketing Resource Center will allow access to create flyers, postcards, etc. Send them to a past client as a friendly check-in, or to new clients as a warm welcome.

Employee Spotlight – Kara Rogness

We have a new employee spotlight! Give a round of applause for Kara Rogness!

Kara is an Escrow Assistant for our Coeur d’Alene, Idaho office. Kara clears title, assists with phone calls and walk-ins, helps with CD’s, and other various tasks. Kara loves that her work days always come with a new challenge!

Of the Alliance Core Values, “Teamwork” is Kara’s favorite. She explains, “Teamwork is the glue that holds everything together.” After joining the Alliance Title CDA office back in 2017, Kara is a wonderful and knowledgeable person to have on our team!

Outside of the office, Kara enjoys spending time with family and friends, finding new hiking trails and new spots to go paddle boarding, and planning trips!

When it comes to admiration, Kara thinks of no one other than her mother. She continues, “My mother is one of the strongest people I know. She works hard and is always there for her family!”

Kara’s favorite quote, “Don’t count the days, make the days count,” by Muhammad Ali, is something she tries to stick to as her daily mantra. Kara says, “It’s a great reminder to live every day to the fullest!”

Now that you’ve gotten to know Kara a little more, stop by Alliance Title’s Coeur d’Alene branch and write them in on your next transaction! Kara looks forward to helping make your home closing a simple and smooth experience.

Kara Rogness – Escrow Assistant for Alliance Title’s CDA Branch
2157 N Main St., 83814
208.667.3402
Kara.rogness@alliancetitle.com

Employee Spotlight – Joey Wirth

Our newest Employee Spotlight goes to Joey Wirth!

Joey Wirth is an Escrow Officer for our Alliance Title Nampa, Idaho branch. Joey loves to help clients purchase their dream home and refinance to a better financial solution.

Of the Alliance Core Values, Teamwork is Joey’s favorite. She explains, “Having an awesome group of people collaborate helps make it all come together.”

When Joey isn’t working hard in the office, she enjoys spending time outdoors – whether that’s hiking, hunting, or being on the family ranch. Joey is also a healthy living coach! She illustrates, “I love being involved with my tribe and helping them reach their goals.”

Thinking of her favorite person, Joey talks about her father. She continues, “[My dad] taught me a strong work ethic and to always take care of the people who matter.”

Joey’s go-to quote, “You are braver than you believe, stronger than you seem, and smarter than you will ever know,” by A.A. Milne, is a mantra she tries to stick by.

Now that you’ve gotten to know Joey a little more, stop by Alliance Title’s Nampa branch and write them in on your next transaction! Joey looks forward to helping make your home closing a simple and smooth experience.

Joey Wirth – Escrow Officer for Alliance Title’s Nampa Branch
1005 W Sanetta St, 83651
208.465.6600
joey.wirth@alliancetitle.com

Helping Our Communities

With COVID-19 bringing uncertain times for many, Alliance Title & Escrow, under the parent company of Futura Title & Escrow Corp., made sizeable donations to various local charities in the communities they live and work in. Futura Title’s brands donated a total of $67,400 (equivalent to $100 per company employee) to various charities across the Pacific Northwest. 

Alliance Title’s branches donated to the charities that were close to their hearts and who continuously aid in their communities.

With all of the branches throughout Idaho donating to their charities, Alliance Title was able to contribute a grand total of $26,400!

Alliance Title strives to continuously aid in the communities we live and work in. We are greatly inspired by all of the wonderful and generous community members who have stepped up and helped others during this difficult time – and we want to encourage the same.

Charities donated to by Alliance Title branch:

  • Blackfoot – Bingham Crisis Center
  • Boise – Women’s & Children’s Alliance
  • Clarkston – Twin County United Way – Health Division
  • Coeur d’Alene – Newby-ginnings of Idaho
  • Corporate – Idaho Food Bank & Veteran’s Hospital
  • CTS – Idaho Food Bank
  • Driggs – Seniors West of the Tetons
  • Emmett – Emmett Valley Friendship Coalition
  • Idaho Falls – Habitat for Humanity & Community Food Basket
  • Kalispell – Funding Families with Type 1 Diabetes
  • Lewiston – The Gina Quesenberry Foundation
  • Mountain Home – Three Island Senior Citizens Center, Inc.
  • Nampa – Canyon County Meals on Wheels
  • Pocatello – Idaho Food Bank
  • Rexburg – Case Appointed Special Advocates for Children
  • Rigby – Rigby Senior Citizens Center
  • Salmon – Lemhi After School Promise
  • Sandpoint – Bonner Community Food Bank
  • Soda Springs – Idaho Food Bank
  • Twin Falls – Light of Hope Food Pantry

Employee Spotlight – Suzanne Jellison

We have a new employee spotlight! Give a cheer for Suzanne Jellison!

Suzanne Jellison is a Title Officer for our Flathead County offices in Montana: Kalispell and Whitefish. Before becoming a Title Officer, she was an Escrow Officer for seven years – confirming that she is an incredibly experienced employee to have on our team! Alliance Title has been lucky enough to have had Suzanne on our team since 1984.

Of the Alliance Core Values, “Accountability” is Suzanne’s favorite. She explains, “I believe accountability is important not only in the work environment, but also in my personal life. It challenges me and pushes me to be the best person I can be.”

Suzanne loves the variety of her work and how each file is different – “All these years later, and I still run into situations that I have never seen before. I’m always learning something new. It’s almost like being a private eye.”

When she’s away from the office, Suzanne enjoys relaxing at home or taking leisurely strolls with her dogs. You can also find her spending time in the great outdoors and visiting the local national parks.

Suzanne’s favorite quote, “The secret to getting ahead is getting started,” by Mark Twain, is something she tries to live her life by.

Now that you’ve gotten to know Suzanne a little more, stop by Alliance Title’s Flathead County offices and write them in on your next transaction! Suzanne looks forward to helping make your home closing a simple and smooth experience.

Suzanne Jellison – Title Officer for Alliance Title’s Kalispell and Whitefish Branches
406.862.3094
suzanne.jellison@alliancetitle.com

Employee Spotlight – Andy Hansen

Give a round of applause for our newest employee spotlight, Andy Hansen!

Andy Hansen is an Escrow Assistant for our Alliance Title Rexburg, Idaho branch. Andy works with the escrow team to provide the best service possible for their customers. Having been with Alliance Title for the past four years, Andy is a wonderful assistant to have on our team.  Andy loves the work atmosphere, helping clients with their real estate needs, and of course, working with the amazing Rexburg team.

Of the Alliance Core Values, “Teamwork,” is Andy’s favorite. She explains, “This job requires a team approach to be able to get the most productive and best outcome. Learning from others and with others is a great benefit to all.”

Outside of the office, Andy enjoys spending time with her family. When asked whom she admires, Andy thinks of her daughter, Jaycee. She continues, “She has been a shining light to me and the rest of my family no matter what the situation. She is determined, a hard worker, and extremely kind. She always lends a hug or a helping hand.”

Andy’s favorite quote, “In the end, only three things matter: how much you loved, how gently you lived, and how gracefully you let go of things not meant for you,” is a mantra she tries to live her life by.

Now that you’ve gotten to know Andy a little more, stop by Alliance Title’s Rexburg, Idaho office and write them in on your next transaction! Andy looks forward to helping make your home closing a simple and smooth experience.

Andy Hansen – Escrow Assistant or Alliance Title’s Rexburg Branch
130 E Main St, 83440
208.356.9323

Meet Our CW Moore Boise, ID Branch

Located in downtown Boise, Idaho, you’ll find our Commercial and Residential Services team! Our Alliance Title branch has been a tenant of the CW Moore Plaza Building since 1998.

With a penthouse and patio terrace that hosts events throughout the year, and a rooftop café open for daily dining, the plaza is definitely a destination building to visit in downtown Boise.

Boise is the county seat of Ada County and is the capital and most populous city of Idaho. The Boise-Nampa area is also known as the Treasure Valley, which includes five counties.

Thriving with an entertaining city life, Boise is home to many restaurants and bars, and even has a pedestrian zone on 8th street. Boise also has a vibrant Basque culture – with a Basque Block that contains food, nightlife, and festivals during the summer to celebrate one of the largest Basque communities in the United States.

Our downtown CW Moore Alliance office is only a 10-minute walk from the Idaho State Capitol Building – and it’s here where you’ll find our amazing team!

Vice President and Branch Manager, Nick Schug, explains what he believes makes his team stand out from the competition: “The staff’s expertise from years of experience and willingness to go the extra mile to help our customers is what sets us apart. Our group possesses a strong integrity and a solid work ethic.” And with a total combined work experience of 106 years between nine employees, the CW Moore Alliance Team is sure to lead you to success!

The CW Moore team loves their customers – Nick Schug continues, “We love that our relationships with our customers go so much deeper than business. Our customers come from a great diversity of professional backgrounds, and we enjoy working with and learning about them.”

The downtown Boise office is always looking for ways to be active within the community. They’ve participated in Closing the Hunger Gap (a yearly companywide food-drive), Light the Night Walk Leukemia and Lymphoma Society, and Parade of Homes.

Outside of work, the team has a variety of hobbies and passions. From piloting, to snowboarding, skiing, mountain biking, gardening, scrapbooking, golfing, and playing music – this team is always ready for an adventure!

As far as any noteworthy news that the team wants to share, Nick Schug explains, “We’ve adapted to the COVID-19 pandemic and have remained safely open and upbeat as we deal with this unprecedented situation.”

Whether you’re buying or selling commercial or residential property in Ada County, the professionals at Alliance Title’s Downtown Boise office in the CW Moore Plaza are delighted to help make your next transaction a success!

Alliance Title Downtown CW Moore Branch
250 S 5th St STE 100, 83702
208.947.9100
commercial@alliancetitle.com

Employee Spotlight – Deb Drake

We have a new employee spotlight! Please give a round of applause to our Escrow Assistant, Deb Drake!

Deb Drake works for our Alliance Title Twin Falls, Idaho branch. Having been with Alliance Title for 10 years, Deb loves the challenge and the uniqueness of each transaction, as well as helping clients reach their real estate goals.

Of the Alliance Core Values, “Service” is Deb’s favorite. Deb explains, “I believe that service to our customers is our most important core value. Without customers, we have nothing.”

Outside of the office, Deb loves to spend time with her children and grandchildren – particularly, they love to spend time camping and being in the great outdoors!

When asked whom she admires, Deb makes no hesitation thinking of her mother. Deb continues, “I admire my mother the most out of anyone on the planet. She is always upbeat and positive and has only good things to say about everyone. She is fiercely loyal to her family and is always there for anyone in need. She is my hero!”

Deb’s favorite quote, “Never feel defeated, as tomorrow is a new day” is something she tries to stick to.

Now that you’ve gotten to know Deb a little more, stop by Alliance Title’s Twin Falls office and write them in on your next transaction! Deb looks forward to helping make your home closing a simple and smooth experience.

Deb Drake – Escrow Assistant for Alliance Title’s Twin Falls Branch
1411 Falls Ave. E, Ste. 1315
208.733.8014

Alliance Title COVID 19 Signing Procedures

*update 6.22.2020*
Ada County has been moved back to Phase 3 due to COVID-19. Our signing procedures are current and listed below.

We remain committed to providing a consistent level of service while supporting the health and safety of our customers and employees. 

For our clients:

If you answer “yes” to any of the 3 questions below, then the signing appointment will need to be postponed until appropriate quarantine timeframes have been met, or another means of signing is established.

  1. Have you or household family members returned from international travel within the last 14 days or from an area identified as a “hot spot” within the USA?
  2. Have you or household family members had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  3. Have you or household family members experienced any cold or flu-like symptoms in the last 14 days (fever, cough, sore throat, respiratory illness, difficulty breathing)?

If you answer “no” to all 3 questions, then we can proceed with a signing appointment. To comply with safety recommendations, along with any state requirements relating to the COVID-19 virus pandemic, we must enforce social distancing policies for all signing appointments, until further notice.

In-Branch Signing Procedures (by appointment only):

Please take a moment to review our COVID-19 ‘by appointment only’ In-Branch Signing Procedures, which will allow us to continue to provide closings in a safe manner for our staff and clients while being in compliance with current social distancing requirements. 

Preparing for your appointment:

  1. Bring a photocopy or email photo of the front and back of your identification card
  2. A new pen will be provided for you.
  3. Have a cell phone with you and make sure your Escrow Officer knows the number.
  4. Only those individuals required to sign documents will be allowed at the appointment.

Signing-appointment procedure:

  1. When you arrive, remain in your vehicle and call us to check in.  The check in phone number will be provided prior to arrival.
  2. When your signing area is sanitized and available, we will call or text you and meet you at the door to verify your identity

You will be directed to a signing area where you will find the following:
Documents to be signed,
Flash drive/envelope containing copies of documents for your records,
An unused pen.

Someone from our Escrow staff will be available to answer questions about the documents while maintaining CDC-recommended social distancing procedures.

Other Potential Options for Signing Appointments:

If you answer “no” to all 3 questions related to COVID-19 listed above and are in a position to proceed with a signing appointment but are not comfortable coming into our branch to sign, please reach out to the branch to discuss other potential signing options.  Please note: options will vary based on location.

Remote Online Notary (RON)

We are able to offer Remote Online Notary for certain types of transactions.  Inquire with your branch to see if using a Remote Online Notary is an option available for your signing. 

Mobile Notary

Please talk with your escrow officer to check availability and options for mobile notaries in your area.

We value your business and endeavor to provide exceptional customer service.  During this time we will be balancing service with efficiency and limited contact.  We appreciate your grace as we navigate through this difficult time.  Thank you for placing your trust in us.

Responding to COVID-19: Our Updates

To our Valued Clients,


We are continuously monitoring the COVID-19 situation and taking guidance from the CDC and local authorities to respond to the rapidly changing situation. To ensure we are doing all we can to slow the spread of COVID-19 and keep our employees, clients, and communities healthy, we have taken proactive steps to continue to provide services to our clients either by working remotely or from within our offices.

For our clients
Guidelines consider title and escrow services to be an essential business service, so we will continue to be open; however, our offices are now operating on a by appointment only basis and are closed to the public until further notice.

If necessary to schedule an in-person signing appointment, we ask that you consider the following questions.  If you are able to answer “yes” to any of these questions, please contact your escrow officer to explore potential options for signing, or possible postponement.  

  1. Have you or household family members returned from international travel within the last 14 days or from an area identified as a “hot spot” within the USA?
  2. Have you or household family members had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  3. Have you or household family members experienced any cold or flu-like symptoms in the last 14 days (fever, cough, sore throat, respiratory illness, difficulty breathing)?

Safety First Protocols: Social Distancing
When coming to our office for an in-person signing appointment, we ask that you limit attendance at closings to those individuals who are required to sign. Please note that the signing appointment will have social distancing safety first protocols in place. Please discuss these protocols with your local branch in preparation for your signing. 

Sharing advice to stay healthy
We are reminding everyone to follow guidance from public health authorities. If you’re sick, stay home and away from others.  Wash your hands frequently, and cover your cough or sneeze. For more information, visit the CDC or World Health Organization websites.

Our clients and community continue to be at the center of everything we do.  Please reach out to your Alliance Title branch with any questions.


​Thank you & stay safe,
Your Alliance Title & Escrow Team