Alliance Title COVID 19 Signing Procedures

We remain committed to providing a consistent level of service while supporting the health and safety of our customers and employees. 

For our clients:

If you answer “yes” to any of the 3 questions below, then the signing appointment will need to be postponed until appropriate quarantine timeframes have been met, or another means of signing is established.

  1. Have you or household family members returned from international travel within the last 14 days or from an area identified as a “hot spot” within the USA?
  2. Have you or household family members had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  3. Have you or household family members experienced any cold or flu-like symptoms in the last 14 days (fever, cough, sore throat, respiratory illness, difficulty breathing)?

If you answer “no” to all 3 questions, then we can proceed with a signing appointment. To comply with safety recommendations, along with any state requirements relating to the COVID-19 virus pandemic, we must enforce social distancing policies for all signing appointments, until further notice.

In-Branch Signing Procedures (by appointment only):

Please take a moment to review our COVID-19 ‘by appointment only’ In-Branch Signing Procedures, which will allow us to continue to provide closings in a safe manner for our staff and clients while being in compliance with current social distancing requirements. 

Preparing for your appointment:

  1. Bring a photocopy or email photo of the front and back of your identification card
  2. A new pen will be provided for you.
  3. Have a cell phone with you and make sure your Escrow Officer knows the number.
  4. Only those individuals required to sign documents will be allowed at the appointment.

Signing-appointment procedure:

  1. When you arrive, remain in your vehicle and call us to check in.  The check in phone number will be provided prior to arrival.
  2. When your signing area is sanitized and available, we will call or text you and meet you at the door to verify your identity

You will be directed to a signing area where you will find the following:
Documents to be signed,
Flash drive/envelope containing copies of documents for your records,
An unused pen.

Someone from our Escrow staff will be available to answer questions about the documents while maintaining CDC-recommended social distancing procedures.

Other Potential Options for Signing Appointments:

If you answer “no” to all 3 questions related to COVID-19 listed above and are in a position to proceed with a signing appointment but are not comfortable coming into our branch to sign, please reach out to the branch to discuss other potential signing options.  Please note: options will vary based on location.

Remote Online Notary (RON)

We are able to offer Remote Online Notary for certain types of transactions.  Inquire with your branch to see if using a Remote Online Notary is an option available for your signing. 

Mobile Notary

Please talk with your escrow officer to check availability and options for mobile notaries in your area.

We value your business and endeavor to provide exceptional customer service.  During this time we will be balancing service with efficiency and limited contact.  We appreciate your grace as we navigate through this difficult time.  Thank you for placing your trust in us.

Responding to COVID-19: Our Updates

To our Valued Clients,


We are continuously monitoring the COVID-19 situation and taking guidance from the CDC and local authorities to respond to the rapidly changing situation. To ensure we are doing all we can to slow the spread of COVID-19 and keep our employees, clients, and communities healthy, we have taken proactive steps to continue to provide services to our clients either by working remotely or from within our offices.

For our clients
Guidelines consider title and escrow services to be an essential business service, so we will continue to be open; however, our offices are now operating on a by appointment only basis and are closed to the public until further notice.

If necessary to schedule an in-person signing appointment, we ask that you consider the following questions.  If you are able to answer “yes” to any of these questions, please contact your escrow officer to explore potential options for signing, or possible postponement.  

  1. Have you or household family members returned from international travel within the last 14 days or from an area identified as a “hot spot” within the USA?
  2. Have you or household family members had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  3. Have you or household family members experienced any cold or flu-like symptoms in the last 14 days (fever, cough, sore throat, respiratory illness, difficulty breathing)?

Safety First Protocols: Social Distancing
When coming to our office for an in-person signing appointment, we ask that you limit attendance at closings to those individuals who are required to sign. Please note that the signing appointment will have social distancing safety first protocols in place. Please discuss these protocols with your local branch in preparation for your signing. 

Sharing advice to stay healthy
We are reminding everyone to follow guidance from public health authorities. If you’re sick, stay home and away from others.  Wash your hands frequently, and cover your cough or sneeze. For more information, visit the CDC or World Health Organization websites.

Our clients and community continue to be at the center of everything we do.  Please reach out to your Alliance Title branch with any questions.


​Thank you & stay safe,
Your Alliance Title & Escrow Team

Employee Spotlight – Isabel Villalobos

Our newest employee spotlight goes to our Servicing Title Officer, Isabel Villalobos!

Isabel Villalobos works for our Alliance Title Nampa, Idaho branch. Isabel’s responsibilities include: commitment distribution, servicing the file throughout the course of the transaction, recordings, policy issuance, risk assessment, and customer service. Having been with the Alliance team since 2002, Isabel is a wonderful and experienced employee to have on your transaction!

Isabel loves that her work is never boring. She explains, “I enjoy solving the puzzle, finding the answer, and thinking outside the box on how to get to the end goal – which is a successful closing and a clean final policy. I also enjoy being in an escrow office where I can participate in conversations that get us closer to a closing. It also gives me an advantage being located in an office where I’m available to my escrow team, clients, buyers, and sellers to communicate openly on their purchase or sale.”

When it comes to Alliance’s Core Values, “Accountability and Teamwork” are Isabel’s favorites. She continues, “What we do requires a very high level of accountability, and without placing accountability at the forefront, we’d experience a lot more claims and losses.”

After working hard in the office, Isabel enjoys getting lost in a good book or movie. She loves spending a good laugh with family – her two girls, one 5 year-old girlie-girl, and one 3 year-old ninja princess, keep her days busy and full of adventure.

When asked whom she admires, Isabel thinks immediately of her grandmother. Isabel explains, “I admire my Grandma Lupe, a single mother of ten. She raised her family on a minimum wage salary doing labor intensive work. She raised hardworking, intelligent, and respectful children who then raised children with those same traits. She was an immigrant who got her citizenship after 35 years. Although she never learned to read or write, she is one of the most successful women I’ve ever known.”

Isabel’s favorite quote, “Life’s a diner, you get what you order,” is something she tries to remind herself of. She illustrates, “I believe if you go in with a positive outlook, a positive outcome is what you’ll get.”

Now that you’ve gotten to know Isabel a little more, stop by Alliance Title’s Nampa office and write them in on your next transaction! Isabel looks forward to helping make your home closing a simple and smooth experience.

Isabel Villalobos – Service Title Officer for Alliance’s Nampa Branch
1005 W Sanetta St., 83651
208.465.6600

Our COVID-19 Preparedness Update

A letter from our CEO:

Our employees and customers should know that we are actively monitoring the rapidly evolving situation with the Coronavirus. We will continue to implement plans to protect the health of all of our employees and customers.

In addition to strict cleaning and hygiene protocols, we are limiting travel and participation in large group activities until further notice. We are also monitoring regulatory and health agencies to be sure that we have the most up-to-date information and encouraging the use of online and telephone communications when possible.

If it becomes necessary to close any of our offices to protect the health and safety of all, we have contingency plans in place to maintain continuity of our operations. As always, we will have all hands on deck to serve our customers during this difficult time.

We have no known cases or exposures to the Coronavirus at this time. We are monitoring the situation closely, and we will provide additional information as it becomes available.

Please be aware that it is likely that cyber criminals will attempt to benefit from this crisis to exploit any vulnerability that they may detect. So, be especially vigilant in preventing them from making you a wire-fraud victim.

Please feel free to contact me or your local branch if you have any questions.

Thank you,
Larry Matney
CEO

Let’s Keep Our Communities Safe:

COVID-19 Signs and Symptoms:

  • Fever
  • Cough
  • Shortness of Breath

In addition, for the safety of customers and staff, we are asking all customers and vendors to please refrain from in-person visits unless absolutely necessary. If visiting in person is necessary, please stay in the appropriate area (lobby or closing room) as communicated by the local office.

Practice Social Distancing with our Online Tools:

Place an Order
Lender Closing Cost Calculator
Settlement Guide
Agent Intel
Profilez On Demand
EMTransfer

Reach out to your local branch for more information on remote online closings, e-closings, and other information here.

For more information on how to protect yourself and what to do if you have symptoms, please visit the CDC website.

Employee Spotlight – Tiffany Kotschevar

Let’s give a round of applause for our newest employee spotlight – Tiffany Kotschevar!

Tiffany Kotschevar is an Administrative Assistant for the Coeur d’Alene, Idaho office. She assists managers with multiple day-to-day office duties and helps with funding’s for the Coeur d’Alene, Sandpoint, Lewiston, and Clarkston offices as well. Having been with Alliance Title for the past five years, Tiffany has been a wonderful and amazing person to have on our team!

When asked what she likes most about her job, Tiffany explains, “I wear a lot of hats in my position, and I love that every day is different. I enjoy the challenges that come my way. I love being able to help my co-workers accomplish daily goals. I come from a banking background and that aspect of my job is a lot of fun too!”

Of the Alliance Core Values, “Integrity” is Tiffany’s favorite. “Honesty and doing the right thing is very important to me. I have strong moral principles and it’s great that the company feels the same way.”

Outside of the office, Tiffany loves to spend time with her family – especially her husband and daughter. They enjoy going camping, jeeping, kayaking, snowmobiling, and doing anything outdoors.

Of whom she admires, Tiffany immediately thinks of her husband. She explains, “He is the kindest, hardest working, and most loyal person I know. He would do anything for anyone with a smile on his face no matter what. I love that my daughter has a role model like him in her life!”

Tiffany’s two favorite quotes, “Keep Calm and Carry On,” and “My main focus is to remain focused,” are mantras she tries to stick by. Tiffany continues, “I don’t let things that are out of my control bother me. I like to remain calm and focused in my life, job, and anything else that comes my way.”

Now that you’ve gotten to know Tiffany a little more, stop by Alliance Title’s Coeur d’Alene office and write them in on your next transaction! Tiffany looks forward to helping make your home closing a simple and smooth experience.

Tiffany Kotschevar – Admin Assistant for the Coeur d’Alene Branch
2157 N Main St., 83814
208.667.3402
tiffanykotschevar@alliancetitle.com

The Tools You Need

Your business deserves the best – with Alliance Title & Escrow Corp., you’ll always be one click away from the tools you need to successfully grow your business. Our 24/7 tools are readily available on our website – Check out some of the many tools we offer:

EMTransfer: A cloud-based service that allows agents, buyers, and earnest money holders to securely document, collect, and disburse earnest money 100% electronically.

Get a Quote: The Get a Quote widget, powered by Title Capture, is a quick and easy way for lenders to access our title and escrow fee information.

Net Sheet: Through Title Capture, agents access user-friendly net sheets for quick estimates and closing fees.

Profilez on Demand and/or Agent Intel: Agents can access property profile information seamlessly and confidently through this Google compatible tool.

Marketing Resource Center: Through a partnership with Bear Printing, agents design and create their own marketing materials.

Reach out to your local Alliance Title office to learn more about accessing our tools!

Employee Spotlight – Danielle Aldous

We have a new employee spotlight in the house! Let’s give a cheer for Danielle Aldous!

Danielle Aldous is an Escrow Assistant for our Alliance Salmon, Idaho office. Danielle helps facilitates closings, as well as assists our escrow officers in the branch. Danielle enjoys her job being different every day – she explains, “No transaction is the same, so it is a constant opportunity to learn. I also really enjoy anything customer service related. Working with the public directly and face-to-face closings are my favorite!”

Of the Alliance Core Values, “Trust & Respect” are Danielle’s favorites. “It is of the utmost importance that the people of our community, our clients, and our co-workers trust us. I believe that if you can gain someone’s trust, then you can then gain their respect – and in the business world, this is the key for success.”

When she’s not working hard in the office and bringing a smile to clients’ faces, Danielle makes sure to schedule spending time outside. She explains, “I am a lover of all things outdoors and am very active. Running with my dogs, hiking with Toryn (her son) on my back, playing community softball, and working through a session of Crossfit at our amazing local gym, Lat45, are a few of my favorite things to do.”

Thinking of who she admires most, Danielle makes no hesitation when speaking of her husband. “My husband, Tyler, is my best friend and drives me absolutely crazy – he is who I admire the most. He seamlessly handles my “Type A” personality by reminding me to relax and not stress over things that are out of my control. Most of all, I have admired how easily he transitioned into becoming a dad to our sweet boy, Toryn – and we have another little boy on the way!”

Danielle’s favorite quote comes from the confident Blair Waldorf, a character from the book and series, Gossip Girl: “Here’s my advice – have a little faith, and if that doesn’t work, have a lot of mimosas.”

Now that you’ve gotten to know Danielle a little more, stop by Alliance Title’s Salmon office and write them in on your next transaction! Danielle looks forward to helping make your home closing a simple and smooth experience.

Danielle Aldous – Escrow Assistant for Alliance’s Salmon Branch
610 Main St., 83467
208.756.4231
danielle.aldous@alliancetitle.com

Meet our Salmon, ID Branch

Canyons, rivers, hot springs, mountains, and lakes, oh my!

Our newest branch spotlight, Salmon, Idaho, sure has a lot to offer.

More than just a town near the Salmon River, Salmon is home to a history of mining, lumbering, and family ranching – as well as being the birthplace of Sacajawea, the Lemhi Shoshone Native American who met and helped the Lewis and Clark Expedition.

Being an all-season destination, Salmon has plenty of summer and winter recreational activities for you to try: from whitewater rafting, fishing, hunting, horseback riding, cross-country skiing, snowmobiling, or ice-skating, Salmon has it all! 

Only a 5-minute drive from the Sacajawea Interpretive, Cultural & Educational Center, you’ll find our Alliance Title Salmon office. Between the three wonderful employees we have in the office – Title Officer and Branch Manager, Tina Dettloff; Escrow Officer Extraordinaire, Heidi Semmler; and Escrow Assistant, Danielle Aldous – their combined years of service adds up to 43 years! Our Salmon branch is the best team to serve you in Lemhi County.

The Salmon Branch Team!

Danielle explained why Alliance Title is the best choice for the town of Salmon, “Our Salmon branch has an incredible amount of combined experience that makes us extremely knowledgeable and trusted in our county. We are also one of those lucky offices that has an unbeatable dynamic. We aren’t just co-workers, but friends. This creates an office atmosphere that is friendly, welcoming, and determined to help each other succeed. We are constantly cheering each other on and pushing each other to provide the utmost service and be the BEST title and escrow company in town.”

Our Salmon team is always willing and excited to support the local community. Tina is currently the acting President of Rotary, and Heidi is also a proud member. The Rotary Club contributes to a majority of the community’s activities and fundraisers. They have also headed several of the town’s parades, given local graduates scholarships for college, and even have spent their lunches helping with highway clean up!

Danielle proudly takes charge of the ‘Closing the Hunger Gap’ campaign, and received a record amount of monetary and food donations for their local donor recipient – The Salmon School District ‘Backpack and Angel Fund Program’! The Salmon branch’s loud voice for the youth, and their overwhelming turnout this year, created a snowball effect that has prompted other local businesses to dedicate a month to raising funds and food to continue to provide for this purely local sourced program.

Outside the office, the Salmon branch is always down for some fun and adventures! Tina loves all things outdoors and spending time with her family – she has an amazing green thumb and a beautiful garden to show for it. Tina also holds the title of ‘Number One Grandma!’ – if she isn’t talking about work, she’ll be ready to discuss her sweet grandkids.

Heidi loves to spend time with her family outdoors – whether that’s through camping, jet boating, fishing, floating the river, or hunting! She is an amazing shot with both a gun and her bow, and she can out-hike her husband and son Mason (who is 16) any day!

Danielle – who is a soon-to-be mother of two in June 2020 – is always excited to run the trails with her dogs, or complete a Crossfit training with her husband. She also participates on the community bowling and softball teams! If you can’t find Danielle on the trails or on her teams, you can find her chasing their one and a half year old son, Toryn, who is thrilled to become a big brother.

The Salmon team is genuine about their love for the Salmon community and Lemhi County. They explain, “Salmon is a tiny town, and the majority of our customers are not just random people off of the street; they are family members, neighbors, and friends. When they choose to trust us with their business, it means they not only support Alliance Title, but they support and trust us as individuals. It’s not just business here, it’s personal – and that means the world to us!”

Whether you’re buying or selling commercial or residential property in Lemhi County, the professionals at Alliance Title’s Salmon location would be delighted to help make your next transaction a success!

Alliance Title Salmon Branch
610 Main St., 83467
208.756.4231

Employee Spotlight – Dennise Davidson

We have our new Alliance Employee Spotlight! Let’s give a round of applause for Dennise Davidson!

Dennise Davidson is a Senior Escrow Officer for the Treasure Valley. Located in our Nampa, Idaho branch, Dennise has the wonderful job of helping make the dream of homeownership come true for her clients. She helps facilitate real estate closings – her goal is to make the process as accurate, efficient, and as stress free as possible.

Dennise explains, “I love what I do and the wonderful friendships I’ve formed over the years with my clients, my co-workers, realtors, and lending partners. It’s wonderful being part of the Alliance team – they feel more like family than co-workers, and they make coming to work every day a joy.”  

Of the Alliance Core Values, “Integrity” is Dennise’s favorite. She explains, “Purchasing or selling a home is a major life decision, and it’s important for our clients to be able to trust the people they’re working with. It’s the foundation for strong and enduring relationships and it is essential to guarantee success in both personal and business interactions. Integrity is the foundation our company core values are built upon.”

When she’s not working hard in the office, Dennise loves to take the opportunity to travel to new places. She enjoys spending time in the great outdoors – whether that’s through hiking, camping, fishing, or boating. Relaxing with a good book and her devoted lap cat is always a great way to unwind from the day – as well as spending time with her family.

Dennise’s family is something she holds near and dear – and her mother is someone she admires the most. Dennise explains, “My mom raised my sister and me on her own through difficult and often uncertain circumstances with dignity, courage, strength, and abundant faith. She taught us to be independent, faithful, strong, confident women; and now she’s a wonderful blessing and role model for her grandchildren. I’m very blessed to have her in my life.”

Now that you’ve gotten to know Dennise a little more, stop by Alliance Title’s Nampa office and write them in on your next transaction! Dennise looks forward to helping make your home closing a simple and smooth experience.

Dennise Davidson – Senior Escrow Officer for the Idaho Treasure Valley, Alliance Nampa Branch
1005 W Sanetta St., 83651
208.465.6603
dennise.davidson@alliancetitle.com