Employee Spotlight – Teri Hays

Teri Hays is Alliance Title’s Senior Escrow Officer at our Nampa, Idaho location. Having been with Alliance for nine years, Teri has become an invaluable member of the team. She originally started in Fruitland before moving to Rigby for a month, then to Nampa where she has currently been for the past six years.

Teri is responsible for closing on real estate transactions and working with builders, buyers, sellers, realtors, lenders, and developers. She loves the interaction with buyers and sellers in the closing room – she further explains, “It is so fun helping buyers get their new home. I never had fun in the closing room whenever I purchased a house, so from day one I always wanted the closing room to be a place that clients can relax and have fun, yet still understand what they are signing.”

Of the Alliance Core Values, “Trust and Respect” are Teri’s top picks. To her, striving for each party to understand the documents that they’re signing, and for them to trust her and her work is of the upmost importance.

When asked whom she admires, Teri points to her mother. She explains, “My mother was raised out in the middle of nowhere and left home when she was 15 because of abuse from her stepfather. She escaped, got married, and had three kids by the time she was 21. She went on to work hard and eventually became the manager of the Home Federal Savings Nampa branch. She’s been happily married to my father for 61 years and still loves life. She didn’t give up when life got hard, but pushed through and made herself an amazing person.”

Outside of the office, you can find Teri spending time with her family and their dog, Sky. Teri and her husband have nine grandchildren who are all very active in sports, or show Angus Cattle across the Midwest. When they aren’t cheering on their grandchildren, they also love to go camping.

She and her husband also have a huge garden with 12 hens, so if you ever need eggs, just give Teri a call!

Teri’s favorite quote, “When life throws you down, get up, brush off, and figure it out,” is something she tries to stick by. Teri explains, “Even hard times lead us to where we are trying to get to.”

Now that you’ve gotten to know Teri a little more, stop by Alliance Title’s Nampa branch to write them in on your next transaction! Teri looks forward to helping make your home closing a wonderful and positive experience.

Teri Hays – Senior Escrow Officer at Alliance’s Nampa Branch
1005 W Sanetta St., 83651
208.465.6600
Teri_hays@alliancetitle.com

Employee Spotlight – Jeanne Fagg

Jeanne Fagg is an Escrow Officer for Alliance Title’s Driggs, ID branch. Jeanne has worked within the title and escrow industry since 1993 – first as an assistant, until she was able to become licensed in 1998 and worked as an Escrow Officer in Utah. She then moved over to Alliance Title in 2013, where she has been invaluable to Alliance Title since!

Because the Driggs office is a smaller branch, Jeanne is the only Escrow Officer and therefore completes 100% of the closings, doc prep, funding, etc. She is also responsible for training two of her awesome assistants and managing the work flow of the office. Jeanne loves her team and considers them family. When it comes to her clients, Jeanne loves being able to meet people in all aspects of life and help them move into their next stage of life.

Of the Alliance Core Values, Jeanne’s favorite is “Integrity.”  She explains, “This is a crazy, insane business. I can’t really think of any other career that touches on so many different aspects of a transaction. That being said, I am human and bound to make mistakes, but if I am practicing integrity I can fix or manage them without too much trouble. I am who I am, and will do my best to do what I promise I will do. It’s important to me that my clients know that.”

Her role model? Jeanne looks to Ellen DeGeneres. Ellen “manages to be funny and real in the face of a lot of pressure.”

When she’s not working hard in the office, Jeanne truly loves to spend time with her family. She also enjoys cooking, hosting parties, reading, dancing, singing, and laughing.

Jeanne’s favorite quote, “Be kind to one another,” by Ellen Degeneres, is something she tries to live her life by – as Jeanne puts it simply, “because we should.”

Now that you’ve gotten to know Jeanne a little more, stop by Alliance Title’s Driggs branch to write them in on your next transaction! Jeanne looks forward to helping make your home closing a wonderful and positive experience.

Jeanne Fagg – Escrow Officer at Alliance’s Driggs Branch
78 N Main St, 83422
208.354.2285
Jeanne_fagg@alliancetitle.com

Meet our Kalispell, MT Branch

Most people are surprised at the beauty and wonder that Kalispell, Montana offers. At the center of the Flathead Valley, this mountainous getaway is surrounded by Flathead Lake and Glacier National Park – offering plenty for the adventurer.

Alliance Title’s Kalispell branch is just south of Woodland Park, and is only a mere 40 minute drive from the national park.

The Kalispell team loves their community. Business Development Representative, Heidi Escalante, explains that “while Montana is one of the largest states in the nation, we have only one million people that live here. If you want a small town feel, visit us in Montana.”

The office staff ranges from Millennials to Baby Boomers – with a combined knowledge of 130 years in the title and escrow industry! The branch is a longtime supporter of the Flathead Building Association, the Northwest Montana REALTORS® Association, the Kalispell Chamber and the Whitefish Chamber. The team is currently new supporters of the Glacier Symphony, the Flathead Valley Community College Foundation, Tires for Change, and Flathead Area Young Professionals (FAYP).

The Kalispell team has a lot of fun and isn’t afraid to get outside of their comfort zone. Each fall, the team throws a community party – depending on the date, a Halloween or an Oktoberfest party takes place. However, costumes are always a must!

They also participate in an annual “Float the River” team bonding excursion that has quickly become the highlight that solidifies their friendships – Heidi explains, “we truly care for one another and truly care for our clients.”

Alliance Title’s Kalispell office is here to serve your needs. As Heidi says, “Our team is one with a united front, and we strive to succeed. Title expertise is what we are known for. Customer service is why we are always the first choice.”

Whether you’re buying or selling commercial or residential property in Flathead County, the professionals at Alliance Title’s Kalispell location are thrilled to help make your next transaction a success!

Kalispell branch having fun before Superbowl 53!

Alliance Title – Kalispell
201 S Main St, 59901
406.752.7606

Employee Spotlight – Ingrid Davis

Ingrid Davis is Alliance Title’s Senior Advisory Title Officer for the Emerald Centralized Title Services (CTS) branch in Boise, Idaho. Having spent the last 14 years with Alliance, Ingrid has become an integral part of the team – and we are so lucky to have her! Ingrid works with national accounts, assists and advises clients/lenders on how to clear curative items, handles clients/lenders requests for revisions, proofs title commitment for accuracy prior to distribution, and reviews documents for insurability.

Working with Alliance since 2005, Ingrid still believes there is always something new to learn: “between the team’s combined experience and the resources available to us, we are always working together to find different resolutions to unusual situations.” Not only does Ingrid appreciate the continued growth in the industry, but she also enjoys working with customers from across the country.

Of the Alliance Core Values, “Service” has become Ingrid’s favorite. She explains, “A person who takes pride in what they do will always go the extra mile to provide great service. Being in the service industry, we need to excel and always go above and beyond the customer’s expectations in order to stand out. It is what sets us apart from the competition. I believe in taking pride in a job well done.”

When asked whom she admires most, Ingrid makes no hesitation in talking about her mom. She illustrates that “my mom has the biggest heart and is extremely generous. I truly believe that she is one of the most wonderful persons in the world. So lucky to have been blessed with the best mom.”

Make no mistake, Ingrid is an incredibly diligent employee. But when she’s not working hard in the office, Ingrid loves to spend time reading and watching movies. She also enjoys traveling, visiting family and friends, or going shopping with her siblings.

Ingrid’s favorite quote, “You can quack like a duck or soar like an eagle,” is something her mom used to say everyday while she was growing up. Ingrid “believes this applies to our work world. People can accomplish great things without having to make a big deal about it and letting the whole world know what they’re doing.”

Now that you’ve gotten to know Ingrid a little more, stop by Alliance Title’s Boise branch to write them in on your next transaction! Ingrid looks forward to helping ensure your home closing will be a smooth and positive experience.

Ingrid Davis – Senior Advisory Title Officer at Emerald CTS Branch in Boise
9465 W Emerald, Ste. 120, 83704
208.378.1666
Ingrid_davis@alliancetitle.com

Employee Spotlight – Brianna Valpey

Brianna Valpey is a Title Assistant for Alliance Title’s Lewiston, ID office. Having been with Alliance Title for the past two years, Brianna is eager to always have the opportunity to learn something new in her line of work and understand each property’s history. Brianna helps with recordings, title exams, and customer service requests, as well as completing profiles and order entries for both Lewiston and Clarkston branches.

Of the Alliance Core Values, “Teamwork” is Brianna’s number one choice. She explains, “The people I work with are very important to me; to be able to laugh and get along so well with my coworkers makes a huge difference in how well we can serve our customers. Not only that, but it also shows how much I look forward to coming into work – I know I can count on the people I work with.”

When asked whom she admires most, Brianna looks to her parents. She illustrates that her parents “are hard workers and do everything they can to help the people around them. They’ve helped me become the person that I am today.”

Outside of the office, Brianna loves to be with her family and friends. She also enjoys spending time with her boyfriend and their pets, Keelie, Liz, and Fiona. In her free time, you can find Brianna reading books and comics, as well as testing her baking skills.

Brianna’s favorite quote, “In three words I can sum up everything I’ve learned about life: it goes on,” by Robert Frost, is something she tries to remind herself of. She points out that “you can’t always change what happened before, but you can learn from it and improve and keep moving forward.”

Now that you’ve gotten to know Brianna a little more, stop by Alliance Title’s Lewiston branch to write them in on your next transaction! Brianna looks forward to helping make your home closing a wonderful and positive experience.

Brianna Valpey – Title Assistant at Alliance’s Lewiston Branch
1455 G St. Ste. 102, 83501
208.743.8541
Brianna.valpey@alliancetitle.com

Meet our Coeur d’Alene, ID Branch

To understand the magic of Coeur d’Alene, one must visit the eclectic Northern Idaho city. Surrounded by dozens of lakes created from ice-age glaciers, Coeur d’Alene offers a plethora of recreational activities for any season – as well as jaw-dropping sunsets.

Alliance Title’s Coeur d’Alene branch sits across Riverstone Park and is a skip away from Lake Coeur d’Alene.

The team is heavily involved in community activities and events – they support St. Vinny’s each year with their concert event in the park, Coeur d’Alene’s local college NIC, as well as supporting CASA, the Women’s Shelter, Children’s Village, Boots and Socks through Windermere, Coeur d’Alene Association of Realtors, the local police and fire department, and the Post Falls Chamber of Commerce.

The CDA branch has an incredible group of professionals who desire to help and go above what is required for their customer base. With a combined work experience of 305 years in the industry, accuracy and a timely nature come naturally to this crew.

Each October, the team hosts an Open House that the community is invited to. With a turnout of 250 guests this past October, the CDA branch was especially appreciative of their guests and clients who participated in games, danced to live music, and ate delicious catered barbeque.

When they aren’t hard at work, each employee finds time to relax and unwind. From Noodling – catching large fish with bare hands – to tight wire walking, attending mosh pits at rock concerts, acing spelling bee contests, and powerlifting, this team includes quite the adventure seekers!

Whether you’re buying or selling commercial or residential property in Kootenai County, the professionals at Alliance Title’s Coeur d’Alene location are excited to help make your next transaction a success!

Alliance Title – Coeur d’Alene
2157 N Main St., 83814
208.667.3402

Employee Spotlight – Jan Clemons

The past two years Jan Clemons has been an employee for Alliance Title’s Driggs branch have been a monumental success for the team! As an Escrow Assistant for Driggs, Jan helps direct phone calls, clear title, prepare disbursements, and help Escrow Officers with anything they might need.

Her favorite part of the job comes from the legal aspect; previously working as a Legal Assistant for 20 years, Jan has experience that has proven its worth. Jan explains, “The industry is so different. There have been instances where my legal background has come in handy. I still have a lot to learn, but I am enjoying learning new things.”

Of the Alliance Core Values, “Integrity” is Jan’s go-to pick. She illustrates, “I have a magnet I see every day that says ‘Integrity is doing the right thing even when nobody is watching.’ I try really hard to be a good example for my children to always be honest.”

When Jan is needing strength and motivation, she immediately thinks of her daughter. Her 15 year-old has had a long list of medical problems – but Jan explains that “she is really brave and rarely complains about all the procedures and doctor visits she has endured.”

When she’s not working hard in the office, Jan loves spending time with her husband and children. Reading, crafting, or watching baseball and football are some of the few ways she unwinds from the day.

Jan’s favorite quote, “We have to remember what’s important in life: friends, waffles, and work. Or waffles, friends, work. But work has to come third,” from the Parks and Rec character, Leslie Knope, is a wonderful mantra to remind yourself to stay positive. Jan concludes, “I love that T.V. show, and I love Leslie Knope. After working so many years in an office setting, I can relate to it on so many levels!”

Now that you’ve gotten to know Jan a little more, stop by Alliance Title’s Driggs branch to write them in on your next transaction! Jan looks forward to helping make your home closing a wonderful and positive experience.

Jan Clemons – Escrow Assistant at Alliance’s Driggs Branch
78 N Main St., 83422
208.354.2285
Jan.clemons@alliancetitle.com

Update: We’re Back! CenturyLink Internet Outage

*Update 12/28/2018 at 8:40am

The following Alliance Title offices that were impacted by the CenturyLink nationwide internet outage yesterday have been restored!

Thank you for your patience and understanding. We’re happy to assist you and your real estate transactions!

Offices impacted include:

  • Clarkston, WA
  • Lewiston, ID
  • Kalispell, MT

Employee Spotlight – Kassandra Stecklein

Alliance Title’s Blackfoot, ID branch has been lucky to have Kassandra Stecklein as an Escrow Officer for the past 5 years! Her responsibilities include clearing title and preparing and conducting closings. Kassandra loves helping clients sign on new purchases – to her, being involved with getting clients into their new home is incredibly rewarding!

Of the Alliance Core Values, “Teamwork” is Kassandra’s top choice. She explains that, “teamwork is so important in everyday life as well as in the workplace. Trying to work solo in our line of work is almost impossible! Without my coworkers, I honestly don’t know what I would do! Whether it’s jumping in and taking a phone call, preparing documents, or solving a huge puzzle – together, we make it work!”

When Kassandra is needing inspiration, she looks to her grandpa LaVerelle for direction. To Kassandra, her grandfather brings joy and happiness to her life. She illustrates, “he is wise beyond measure and one of the hardest workers I know. If I am ever in a situation where I don’t know what to do, I look to him for guidance. And if I’m ever in need of a good laugh, he’s my go to guy!”

After working hard in the office, Kassandra enjoys spending time with family, friends, and her three-legged dog, Chief! Loving to spend time outdoors, Kassandra finds that she spends most of her time around her family’s farm – whether it’s in the shop, checking water, or spoiling her cattle!

Kassandra’s favorite quote, “Why worry? If you’ve done the very best you can, worrying won’t make it any better,” comes from Walt Disney. Kassandra goes on to explain, “I worry about everything, so sometimes I have to take a step back and realize there’s no reason for it!”

Now that you’ve gotten to know Kassandra a little more, stop by Alliance Title’s Blackfoot branch to write them in on your next transaction! Kassandra looks forward to helping make your home closing a wonderful and positive process.

Kassandra Stecklein – Escrow Officer at Alliance’s Blackfoot Branch
246 W Pacific St., Ste. A, 83221
208.785.4573
Kassandra_stecklein@alliancetitle.com

Meet our Pocatello, ID Branch

Known as being The Gate City to access the Northwest through the Oregon Trail, Pocatello sits in the southeastern part of Idaho in Bannock County. Previously rich in gold to many settlers, Pocatello is home to Idaho State University and is ranked twentieth on Forbes list of “Best Small Places for Business and Careers.”

Alliance Title’s Pocatello branch not only contributes to the community of this historical town, but the employees also deeply care for and appreciate their clients. Working with their clients gives them the opportunity to create new friendships – each customer brings something different and new to the table; they teach the branch something new and are always cheerful.

With a combined work experience of 103 years, the Pocatello team is experienced in serving your title and escrow needs. Their innovative problem solving techniques and dedication to community service pushes their team to stand out above the competition.

In the community, the branch contributes to food drives, the Rotary, Chamber of Commerce, Local Land Trust, Valley Pride, Junior Achievement, the Legislative Council, and the PR Committee.

Their branch is also military strong – both Emily Geisler and her husband, Jayson, served in protecting our freedom. The Chamber of Commerce also recently awarded Lisa Armijo with the Distinguished Citizen Award this past year.

When the team isn’t hard at work, they enjoy spending time painting, cooking, silversmithing, gunsmithing, horseback riding, bodybuilding, hunting, hiking, traveling, 4-wheeling, and participating in marathons.

Whether you’re buying or selling commercial or residential property in Bannock County, the professionals at Alliance Title’s Pocatello location are excited to help make your next transaction a success!

 Front Row (L-R): Rebecca, Kellie, Tashina, Miranda / Back Row (L-R): Adri, Kelci, Curtice, Emily, Libbie, Lisa

Alliance Title – Pocatello
2350 Via Caporatti
Pocatello, ID, 83201
208.232.6163