Employee Spotlight – Laurie Cromwell

Laurie Cromwell, Senior Servicing Title Officer – Idaho Falls, ID

Laurie Cromwell is a Senior Servicing Title Officer at our Idaho Falls office. In addition to supporting our Driggs, Idaho branch, Laurie provides services to our partners by searching and examining county records to produce title reports, property profiles and guarantees.

Beginning her career with Alliance in 1990 as a receptionist and administrative assistant, Laurie has served in several roles from Typist, Long Term Escrow Officer, Escrow Assistant and Escrow Officer to Recording Clerk, Delivery and Title Assistant. She has also spent time working at our offices across eastern Idaho, including Twin Falls and Driggs.

Laurie’s favorite Alliance Core Value is “Service.” She says, “It is such a pleasure to work with customers and partners to resolve issues  and provide them with the best customer service. I believe in ‘Yes, it matters where you close.’”

When asked about what she likes the most about her role at Alliance, Laurie says that she loves working in Idaho Falls and conducting the research into county records. She also enjoys the constant opportunities to learn and as well as making customers smile knowing we helped them buy or sell their house.

Laurie admires and is inspired by both of her grandmothers. She says they have set great examples by living through the Great Depression, raising strong families with limited means and making the best lives they could. “They taught me to be a strong and independent woman and to take care of neighbors and family. These values are deeply instilled in my conscience,” Laurie adds.

“Do what you feel in your heart to be right, for you’ll be criticized anyway. You’ll be damned if you do and damned if you don’t.” — Eleanor Roosevelt

Laurie says Eleanor was spot on because “No matter how hard you try to please everyone else, it is never right, so you have to do what you feel is right for yourself. Not for everyone else.”

When not in the office, Laurie likes to quilt, sew, camp, travel, cook and spend time with her husband and two boys.

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