Kathy Lords is a Title Officer and Customer Service Representative for Alliance Title’s Rexburg, Idaho branch and has been with the company for 27 ½ years! Because Kathy’s duties entail searching title and providing customer service, she finds herself in contact with many different sides of a transaction and describes herself as a “jack of many different jobs.” From helping to resolve issues found in a title search, to meeting with clients to offer explanations or seeking out ways to meet their needs, Kathy enjoys the diversity her position offers and feels that her tenure reflects the enjoyment she gains from her work.
She states, “My position allows me to interact with people both inside and outside of the office. It’s never boring, sometimes stressful, but usually rewarding at the end of the day. I not only work in the office, but I also do property inspections in the rural areas of Madison and Fremont Counties. This gives me a break from the office and it allows me to see the properties we are insuring, many times meeting with the owner, builders and lenders in the process. It’s always fun to get to tour the new construction and see how diversified our clients are.”
While Kathy admires her family, she especially admires her Grandmother Stephens and explains, “She was an inspiration in my life to always treat people well, look at the bright side, smile and say ‘hello’ to all you meet, and do the best job you could not matter what the task.”
Outside of work, Kathy’s family comes first. She has four children, Kammie, Kallie, Kayla and Logan, and two step-children, Shannon and Aaron. All six children are now grown and Kathy is a proud grandmother of 14 grandchildren with another due in October! She says, “I’m lucky that all but two of them live close by. We spend lots of time together camping, boating, 4-wheeling and spending time at our family cabin. Life is good.”
Kathy’s favorite saying is, “No question is a dumb question. If you don’t ask it, you will never know the answer.”